1Director, Bharati Vidyapeeth's Institute of Management Studies and Research, Navi Mumbai. Email: dranjalikalse@yahoo.com. Orcid Id: 0000-0002-7285-2638
2Associate Professor, Bharati Vidyapeeth's Institute of Management Studies and Research, Navi Mumbai. Email: manishadubeylko@gmail.com. Orcid Id: 0000-0002-6153-2540
3Professor and HOD, Bharati Vidyapeeth (Deemed to be University), Department of Management Studies, Off Campus Navi Mumbai. Email: mona_raisinha@yahoo.com. Orcid Id: 0000-0002-5029-0945
4Professor, Bharati Vidyapeeth's Institute of Management Studies & Research, Navi Mumbai. Email: sanjaysinha9999@gmail.com. Orcid Id: 0000-0003-2969-7975
5Associate Professor, Bharati Vidyapeeth's Institute of Management & Information Technology, Navi Mumbai. Email: jyoti.kharade@bharatividyapeeth.edu. Orcid Id: 0000-0002-4002-0394
6Assistant Professor, Bharati Vidyapeeth (Deemed to be University), Department of Management Studies, Off Campus Navi Mumbai. Email: madhuri.kadam@bharatividyapeeth.edu
The Indian Pharmaceutical Industry is currently facing a complex and dynamic issues due to VUCA (volatile, uncertain, complex and ambiguous) landscape. To sustain in such a VUCA environment the company has to exhibit an agile methodology and adapt the fast changing global trends and mitigating the challenges of sourcing and retaining top executive talent. A key focus is on enhancing managerial competencies through Emotional Intelligence (EI), which is prime importance for managing job-related stress and improving performance.
The study explores effect of Emotional Intelligence on job performance (JP) and its relationship with organizational Role Stress (ORS), using a survey of managers from various pharmaceutical firms in Mumbai. Results suggest that educating Emotional Intelligence among managers, along with relevant training, enhances emotional awareness and helps mitigate stress, leading to better job performance. The study has concluded that among various factors influencing job performance the paramount factors are Total Experience, Current Experience, Organizational Role Stress (ORS) and Gender.
Keywords: Emotional Intelligence, Organizational Role Stress, Job Performance, Pharma sector
How to cite this article: Kalse A, Shukla M, Sinha M, Sinha S, Kharade J, Kadam MA. Exploring the Interplay between Emotional Intelligence, Organizational Role Stress, and Job Performance with special reference to Pharmaceutical Industry. Int J Drug Deliv Technol. 2026;16(10s): 780-786; DOI: 10.25258/ijddt.16.10s.92
Source of support: Nil.
Conflict of interest: None