International Journal of Drug Delivery Technology
Volume 16, Issue 15s, 2026

Feasibility of a Structured Communication Training Programme among Clinical Staff: A Pilot Study

Ms. Neerja Massey1*, Dr. Sapna Singh2

1*Research Scholar, Department of Medical Surgical Nursing, Teerthanker Mahaveer University, Moradabad, Uttar Pradesh (India)

2Project Supervisor, Professor & HOD Child Health Nursing, Faculty of Nursing, Teerthanker Mahaveer University, Moradabad, Uttar Pradesh (India)


ABSTRACT

Background: Patient education and effective communication are essential components of quality healthcare delivery. Healthcare professionals play a critical role in ensuring that patients understand their health conditions, treatment plans, and self-care practices. However, inadequate training in patient education strategies and communication skills may hinder effective patient care (1,2).

Objective: 1. To assess the feasibility of Structured Communication Training Programme among clinical staff. 2. To evaluate its effectiveness in improving knowledge and clinical practice related to patient education and communication.

Methods: A quantitative one-group pre-test and post-test pilot study was conducted among 12 healthcare professionals in selected hospitals. A structured knowledge questionnaire and clinical practice checklist were used. A 2-hour structured Communication Training Programme was administered. Data were analyzed using descriptive statistics and paired t-test.

Results: The mean knowledge score increased from 14.75 to 25.75, and clinical practice scores improved from 6.91 to 11.58. A statistically significant difference was observed (p < 0.05).

Conclusion: The structured Communication Training Programme was effective in improving knowledge and clinical practice related to patient education and communication skills.

Keywords: Patient education, communication skills, clinical practice, educational intervention, pilot study.

How to cite this article: Massey N, Singh S. Feasibility of a Structured Communication Training Programme among Clinical Staff: A Pilot Study. Int J Drug Deliv Technol. 2026;16(15s): 674-679. DOI: 10.25258/ijddt.16.15s.77

Source of support: Nil.

Conflict of interest: None