International Journal of Drug Delivery Technology
Volume 16, Issue 3, 2026

A Comprehensive Review of Technology Adoption and Its Impact on Organisational Productivity in the Healthcare Industry in India

Manali Gupta1, Dr. Garima Bharadwaj2, Dr. Pooja Tiwari3

1PhD Scholar Associate Professor, Amity University Greater Noida. Email: manaligupta1200@gmail.com

2Associate Professor, Sharda University Greater Noida, Amity University Noida

3Associate Professor, Amity University Noida

Received: 15th Dec, 2025; Revised: 10th Feb 2026; Accepted: 12th Feb, 2026; Available Online: 28th Feb, 2026


ABSTRACT

India has a vast population, meaning a vast market for healthcare technology adoption, papers have considered it as key organizational efficiency enhancer particularly in traditional stores addressing escalating health needs. While Electronic Health Record (EHR), telemedicine, artificial intelligence (AI), and the Internet of Things (IoT) technologies are the primary subject of this review, the focus will be given to the ways these technologies can be used to enhance operational effectiveness, increase clinical effectiveness, and optimize workforce output in the context of the severe constraints experienced by healthcare organisations. A collection of qualitative and quantitative approaches reveals the predictors of technological integration, encompassing organisational preparedness, economic factors, policies, and human capital. It also throws light on issues for Indian healthcare like, financial issues and poor infrastructure, regulatory problems. The results show that although technology has played a liberating role in increasing efficiency in organisations based in large cities, obstacles exist for health care workers in the rural areas. AI, Blockchain, and the 5G has a great potential for transforming healthcare in India. The review ends with policies to address these barriers and facilitate increased public private partnership towards increasing health access in India.

Keywords: Technology, Healthcare efficiency, India, EHR, Telemedicine, Artificial intelligence, IoT, Digital health.

How to cite this article: Gupta M, Bharadwaj G, Tiwari P. A Comprehensive Review of Technology Adoption and Its Impact on Organisational Productivity in the Healthcare Industry in India. Int J Drug Deliv Technol. 2026;16(3): 379-386. DOI: 10.25258/ijddt.16.3.43

Source of support: Nil.

Conflict of interest: None